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Getting started
How do I connect my Instagram?
- In the dashboard, open Accounts and click to connect Instagram.
- Log in to Instagram itself and authorize Notifiquei.
- Wait for the sync to finish — your posts and stories show up on their own.
You connect through Instagram's official login: you don't give us your password and you don't need a Facebook Page. The account must be Professional or Creator (switching is free, in Instagram's settings).
How do I create my first comment automation?
- Click New automation and choose Comment on a post or Reel.
- Choose where it applies: one specific post, every post, or the next one you publish.
- Set the keywords (up to 20) — or let any comment trigger it.
- Choose what people get in their DMs: a link, a text or a product showcase.
- Optionally turn on a public reply to the comment (up to 3 variations) and switch it on.
The DM accepts up to 1,000 characters and the button, up to 20.
Are there ready-made templates?
Yes. In the dashboard, pick a template — link by DM, coupon, e-book, giveaway, booking and more — change the keyword and the link, and switch it on.
Can I build automations by chatting with Claude?
Yes. The dashboard has an API page where you generate your key and get the ready-made kit. Paste the kit into a Claude Project and ask in plain language: it finds the post, builds the automation, shows you a summary to confirm, and turns it on.
How do I reply to people who reply to my story?
Create an automation with the Story reply trigger and choose whether it applies to every story or a specific one. You can create the story version together with the comment automation, in the same flow.
The message didn't arrive
The comment got a reply, but the DM didn't arrive
It's almost always message access turned off in Instagram. Turn it on at: Menu → Settings and activity → Messages and story replies → Message requests → Connected tools → Allow access to messages. Without it, Meta refuses every automatic DM. The dashboard shows a warning when it detects the problem.
Meta limited my account's messages. What now?
When Instagram limits an account's messages for a while, Notifiquei pauses and resends automatically later — you don't lose the contact. Meta's pause usually lasts about 2 hours. To avoid it, use specific keywords and varied messages on high-volume posts.
Why did the person get only one message?
It's a Meta rule: someone who only commented can receive one message per comment. Once they tap the button or reply, the conversation opens up and the flow continues. If they comment the same keyword again, the automation only fires again after 24 hours.
Can I message someone days later?
No. Under Meta's rules, an automatic DM can only be sent up to 24 hours after the person's last message.
My account shows as disconnected or with an error
Instagram access expired or was removed. Open Accounts and connect the same profile again: your automations are still there. Notifiquei renews access on its own while the account is active; it only drops if the Instagram password is changed or access is revoked.
Features
How do giveaways work?
In Giveaways, choose the account, the post, the keyword (optional) and how many winners. Each person counts once, comments from your own account are excluded and capitalization doesn't matter. “Draw again” replaces the winners.
How do I see how many people clicked the link?
Links in your messages become tracked links. In the Click report you see clicks per automation. With dynamic links, you give a link a nickname and, when the destination changes, you update it in one place — every automation starts sending the new one.
How do I connect TikTok?
TikTok needs to be a Business account. In the TikTok app: Menu (☰) → Settings and privacy → Account → Switch to Business Account. Then connect it under Accounts in the dashboard.
Is there an app?
Yes, for iPhone and Android. From the app you create, pause and follow your automations.
Account and billing
What's the difference between the plans?
Solo: 1 account, Instagram + TikTok, unlimited messages and contacts. Pro: up to 5 accounts, with teams and roles. Business: up to 10 accounts and priority support. Pay yearly and you pay for 10 months. See the full table.
How do I pay?
By card, through Stripe, in USD or EUR depending on your country.
How do I cancel?
No lock-in. Manage or cancel your subscription in the Stripe customer portal, from the dashboard's billing page. Your access continues until the end of the period already paid for. Every plan has a 7-day guarantee: ask within that window and we refund 100%.
How do I delete my account and my data?
In Settings → Delete my account (on the web or in the app). Access is blocked immediately and automations stop. After 30 days the data is permanently deleted — within that window you can still change your mind by contacting support. More in Security.
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